17th May2013

The First International Conference Session on Internet Trolling and Addiction

by jonathanbishop

Crocels is one of the most experienced reflexive research organisations, leading the way in action-research-based organisational theory development. This conference, ‘The First International Conference Session on Internet Trolling and Addiction‘ (ITA’14) will achieve just that. It will take place in Summer 2014.

Calls for papers

Papers are invited from researchers in the areas of Internet trolling and Internet addiction, which are both broad topics, so non-technical, technical and multidisciplinary papers are equally welcome.

More information

The conference workshop website is: http://www.ita14.org.

02nd Feb2013

Special Issue On: Internet Trolling (International Journal of E-Politics)

by jonathanbishop

Submission Due Date

8 February 2014

Guest Editor

Journal

International Journal of E-Politics – IGI Global

Introduction

Since 2011 prominence has been drawn to ‘Internet trolling’, the posting of provocative messages or other content on Internet websites for humorous effect. Since the popularisation of self-described “trolls” on websites like 4chan, who as online miscreants abuse others for their own sick entertainment only, has meant mass media across the world has grasped the term to label all forms of Internet abuse as ‘trolling’ and all Internet abusers or cyberbullies as “trolls”. This focus of the term has provided a new legitimacy to young people seeking the Internet as an avenue to express their resentment at lack of opportunity in the economy, and also the ever present discontented masses who resent the success of any ‘ordinary person’ who makes it into the headlines, whether they win a school swimming contest, or a rare opportune Oscar. This special issue explores the implications and issues of Internet trolling to suggest appropriate strategies to improve the management of flame trolling, which tries to harm, and foster greater kudos trolling, which tries to create good humor and social bonding.

Objective

The objective of the proposed Special Issue is to highlight the issues facing, legislators, law enforcers and those seeking or elected to public office. Research contributions in this special issue will provide insights for rethinking approaches to Internet abuse, cybercrime, and other areas that have an impact on the management and proliferation of Internet trolling. The contents in this special issue are of interest for researchers working in the domains of information security and cybercrime, human computer interaction, organizational science, cyberculture and multimedia studies, and political science.

Recommended Topics

Topics to be discussed in this special issue include (but are not limited to) the following:

  • Effectiveness of information security policies and laws for dealing with flame trolling
  • Extent and limitations of webmaster powers over trolling (i.e., sysop prerogative)
  • Limitations, challenges, and barriers to ICT systems as a result of trolling
  • Media representations of Internet trolling, “trolls” and “the art of trolling”
  • Political, ethical, security, privacy, and legal issues
  • Politics of Internet trolling and the use and misuse of “trolling” for electoral gain
  • Powers and controls of website controllers and the impact of state regulation
  • System design for encouraging kudos trolling and reducing flame trolling
  • User experiences of trolling, and attitudes towards kudos and flame trollers

Submission Procedure

Researchers and practitioners are invited to submit papers for this special theme issue on Internet Trolling on or before February 8, 2014. All submissions must be original and may not be under review by another publication. INTERESTED AUTHORS SHOULD CONSULT THE JOURNAL’S GUIDELINES FOR MANUSCRIPT SUBMISSIONS at http://www.igi-global.com/Files/AuthorEditor/guidelinessubmission.pdf.

All submitted papers will be reviewed on a peer review basis. Authors are invited to submit two to three international academics with expertise on their paper who may or may not be called to act as reviewers on a blind-review basis. A positive review(s) does not guarantee acceptance. Any authors who are unsuccessful in being among the final 6 papers, may wish for it to be considered for a different call for papers on Internet trolling.

Papers must follow APA style for reference citations.

NB. Papers can be submitted any time before the deadline, as reviewing will take place throughout the period of the advertising of this call for papers. Successful papers for the special issue will be give a letter of approval so the authors can put their publication on their CVs. A edited book on Internet trolling is being compiled concurrently. Authors should indicate whether they wish their paper to be simultaneously considered for this. Again, this will be done between submission and deadline, and authors will receive a confirmation of acceptance letter to add their chapter to their CV.

All submissions and inquiries should be directed to the attention of:

Jonathan Bishop LLM
E-mail: jbishop@crocels.com 
Centre for Research into Online Communities and E-Learning Systems, European Parliament, Brussels, BE.


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21st Dec2012

International Journal of Internet trolling and Online Participation

by jonathanbishop

The International Journal of Internet Trolling and Online Participation is a scholarly peer reviewed journal available both online (free) and in a traditional print format.

We publish research of interest to academics and practitioners, including those in the areas of new media, social networking and social media, legal studies and law enforcement, and human computer interaction.

Scope of publication

Topics covered and welcome for submission include the following:

  • Participation inequality; lurking, the free-rider problem
  • Free speech; cyberbantering, cybertrickery, online activism
  • Online harassment; cyberstalking, cyberbulling, porn e-vengers
  • Online deception; grooming, cyberhickery, chatroom bobs
  • Transgressive humour, ‘trolling for the lulz’, viral humour, R.I.P Trolling
  • Online Community moderation, perspectives on ‘don’t feed the troll’, blocking users (i.e. ban-hammering’)
  • Online learning issues; retention, motivation
  • Participation initiatives; Classroom 2.0, eParticipation

Submission Procedure

Researchers and practitioners are invited to submit papers for the International Journal of Internet Trolling and Online Participation.

Reviews will be conducted by the relevant Editorial Reviewing Committee for the journal on the basis of peer review, consisting of those with specialisms in the area of the paper submitted. Authors are also asked to submit the details of one to two experts in the field of their paper whom the reviewers may call on for an opinion where further expertise is needed.

The Editorial Reviewing Committee will first consider whether the paper will be of interest to the journal’s readers and its potential to draw interest and citation from the wider academic sphere. We may recommend the paper be submitted to another call for papers if it would fit better with those.

Papers must follow APA style for reference citations and be in Microsoft Word format.

NB. Papers can be submitted any time during the year for review. Successful papers for the journal will be give a letter of approval so the authors can put their publication on their CVs prior to publication.

All submissions and inquiries should be directed to the editorial board of The International Journal of Internet Trolling and Online Participation:

Editorial Reviewing Committee

Permanent Chair and Editor-in-Chief: Jonathan Bishop
Centre for Research into Online Communities and E-Learning Systems, European Parliament, Brussels, BE
E-mail: jbishop@crocels.com

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21st Dec2012

Call for Chapters: Gamification for Human Factors Integration: Social, Educational, and Psychological Issues (Closed)

by jonathanbishop

Editor

Call for Chapters (Closed)

Full Chapters Due: May 15, 2013
Submission Date: June 15, 2013

Introduction

The world is changing like never before. But human beings, it seems, are not. Recent advances in Internet technology, and social networking in particular, have resulted in a number of social problems for societies to deal with. So-called Internet trolling means people are being bullied online, from what was once the safety of their home. So-called Internet addiction means spending hours online, damaging relationships and other outcomes. The solution to all these problems, it could be argued, is gamification – the application of gaming principles to non-gaming environments in order to encourage positive behaviour. Gamification can be applied in nearly any technology-supported context where the advantages of being human, such as being competitive and goal-orientated can be used for the betterment of societies, and not against them.

Objective

The objective of this book is to advance gamification research to solve the problems arising from human-computer interaction on the Internet. In recent years there have been a number of advancements in social computing, e-learning systems and cyberpsychology theories. This book invites submissions as part of this call for chapters on theoretical and applied applications integrating these concepts with gaming theory so as to improve human interaction online.

Recommended Topics

This call for chapters welcomes submissions on how gamification can be used to solve the following problems:

  • The role of gamification for encouraging positive behaviour online; to reduce Internet trolling and cyberbullying
  • The role of gamification for motivating learning and participation; such as through Classroom 2.0 or e-learning
  • The role of gamification for converting users; such as lurkers into posters, browsers into buyers, and electors into voters
  • The role of gamification for encouraging lawful behaviour among people with anti-social behaviours
  • The role of gamification for behaviour change in general; such as captology, seductive hypermedia
  • The role of gamification for improving offline communities and societies; such as through crowd-funding, e-petitions, Big Society, election campaigning
  • The role of gamification for improving health; such as through agent-based systems, leader-boards, badges, and combatting depression and so-called Internet addiction.

Publisher

This call for chapters is for a book to be published in 2013 by IGI Global (formerly Idea Group Inc.), publisher of the “Information Science Reference” (formerly Idea Group Reference), “Medical Information Science Reference,” “Business Science Reference,” and “Engineering Science Reference” imprints. For additional information regarding the publisher, please visit www.igi-global.com.

Please direct all enquiries to:

Permanent Chairman and Editor-in-Chief: Jonathan Bishop LLM
E-mail: jbishop@crocels.com
Centre for Research into Online Communities and E-Learning Systems, European Parliament, Brussels, BE.

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21st Oct2012

The Second International Conference Session on Internet Trolling and Addiction (ITA’15)

by jonathanbishop

Crocels is one of the most experienced reflexive research organisations, leading the way in action-research-based organisational theory development. This conference, ‘The Second International Conference Session on Internet Trolling and Addiction‘ (ITA’15) will achieve just that.It will take place in Summer 2015.

Calls for papers

Papers are invited from researchers in the areas of Internet trolling and Internet addiction, which are both broad topics, so non-technical, technical and multidisciplinary papers are equally welcome.

More information

The conference workshop website is: http://www.ita15.org.

05th Jul2012

Call for Chapters: Examining the Concepts, Issues and Implications of Internet trolling (Closed)

by jonathanbishop

Editor

Jonathan Bishop, Centre for Research into Online Communities and E-Learning Systems.

Call for Chapters

Proposals Due: 20 July 2012
Acceptance of Proposals: 30 July 2012
Submission Date: 20 August 2012
Final Chapters Due: 20 September 2012

Objective

The aim of this book is to provide current research on the technical approaches as well as more social and behavioral involvements for gaining a better understanding of internet trolling. This book will be useful to researchers, students and practitioners interested in building a share meaning for online community users.

Recommended Topics

  • Regulatory issues: Ethics, anonymity, law and best practice
  • Technical issues; Web security issues, trust, cyber-stalking
  • Changing trolling ‘softly’; Empathy, sympathy, friendliness
  • Multimedia studies; social media, media studies, cyber-culture
  • Modelling: Behavioural and theoretical models
  • Management: artificial intelligence, reputation systems

Please direct all enquiries to:

Jonathan Bishop – jbishop@crocels.com
Centre for Research into Online Communities and E-Learning Systems, European Parliament, Brussels, BE.

30th Apr2012

Call for Chapters: Politics and Policy in the Information Age (Closed)

by jonathanbishop

Politics and Policy in the Information Age is a forthcoming reference book with multiple volumes, edited by Jonathan Bishop and Ashu M. G. Solo and being published by Springer Science+Business Media, LLC.  This call for chapters page is for researchers to find out more information about this project. It would be appreciated if you could provide the link for this Web site to anyone who might be interested in this set of book volumes.

Target Audience

The prospective audience for the book volumes in the Politics and Policy in the Information Age set includes, but is not limited to, researchers, political campaign managers and staff, politicians and their staff, political and public policy analysts, political scientists, engineers, computer scientists, journalists, professors, students, and individuals working in the fields of politics, e-politics, e-voting, e-government, new media and communication studies, cyber-cultures and techno-cultures, Internet marketing, and cyber-law.

More information

The Call for Chapters has closed. See the website for updates at: http://www.polnetics.com

28th Dec2011

Response to the Open Public Services White Paper

by jonathanbishop

The UK Government has Published its White Paper on Open Public Services. Their priorities are:

  • Choice – wherever possible we will increase choice
  • Decentralisation – Power should be decentralised to the lowest appropriate level
  • Diversity – Public services should be open to a range of providers
    Fairness – We will ensure fair access to public services
  • Accountability – Public services should be accountable to users and taxpayers.

Crocels has responded to it in depth as you can see at the bottom of this post. We suggest that the following questions need to be answered in response to it. Comments are welcomed from visitors to this site by using the form below.

Enabling the Big Society

1. The White Paper asks about empowering public sector staff to take control of their own services in new enterprises like mutuals. Equally, how can the skills of members of the public be raised so that they may be emancipated from the controlling state, where they may have a voice at the ballot box, but have little choice in the decisions made for them?

2. The White Paper envisages actively encouraging new providers, of all sizes and from all sectors, to deliver public services. How can those elected representatives who believe in the means of production, distribution and exchange being in the hands of the State and imposed by democratically elected governments, be transitioned to a people-led society where government plays a smaller role than at present?

Changing Models of Enforcement

3. The White Paper says the Government wants to involve independent champions like Which in open public services. Crocels agrees with this in principle and ask: Would a body like this make a better job of enforcing trading standards than local authorities?

Education

4. The White Paper speaks about school and university admissions. Would it be fairer if the top 5% of students at every school, regardless of the marks of the candidate get given an A* grade? This could mean those from disadvantaged areas could meet admission criteria for elite universities even though there is still work to do in improving local provision.

5. The White Paper speaks about the English Baccalaureate. Would it not be better to have a system similar to Bologna to harmonise qualifications across the EU while using Europass Mobility to explain local curricula?

6. The White Paper speaks about the Pupil Premium and school funding. Could the Pupil Premium be used to allow greater choice and mobility of pupils beyond catchment areas, such as on the basis of the successful Assisted Places Scheme?

7. The White Paper speaks about improving school funding arrangements. As in the previous paragraph, could this be done of the basis of choice so the funding goes directly to schools picked by the students parents and by-passing the local authorities?

Healthcare and Disability

8. The White paper talks about various health funding schemes such as for sufferers of chronic health conditions, adult social care, and support for special educational needs (SEN) and disability. Would it not be best if these various pots of money were given to the persons preferred P4+choice service provider, for example Bupa/AXA/etc. in the case of healthcare, or charities like the NAS for people with autism or RNIB for people who are blind, who are currently financed from Direct Payments?

Economic Models

9. What changes need to be made to economic models based on financial capital so that they take account of the “mass-collaboration” drive of the Big Society, where volunteers and involunteers’ give or are made to give their time often only being exposed to opportunity cost.

10. Could the ‘P4+contingent’ model be the mandatory option for those out of work? Could this mean they will always be available for work should they be needed to cover for people who have withheld their labour?

Law Enforcement

11. Would a P4+gov body as the enforcer against everyday trespasses, like drunk and disorderly behaviour and other anti-social offences using P4+self ‘contingent workers’ be more cost effective than the current employee-based policing structure?

12. Will this proposed localised non-criminal resolution of trespasses, where something is a crime if the person feels ‘bleasured’ and this is found to be proven through ‘actus reus’ and ‘malum reus’ more quickly resolve ‘crime’ than the current system?

13. Would a protracted dualist judicial process discourage vexatious claims and reduce the likelihood of ‘ambulance chasers’ trying to make a quick profit?

14. Would removing police from day-to-day trespasses, where they stand likely to lose their jobs is crime is reduced, and replacing them with charities who have an interest in the victim, and insurance companies worried about their bottom line be more likely to lead to the resolution of ‘crimes’?

Cross-border use of welfare and tax and law enforcement

15. Does it make sense that National Insurance be used to fund health-care and social services support for UK Citizens wherever in the EU they are?

16. Would having a welfare system modelled on the ‘student loan’ system mean that other EU Nationals would have to pay back the ‘benefit payments’ they claimed in the UK when they go back home or anywhere else in the world?

17. Would having cross-border IT systems which flag-up registered offenders when they approach risk-areas, make it easier for EU Citizens to self-enforce the law through people-sector organisations like Neighbourhood Watch or other P4+gov initiatives?

18. Would EU-wide private-sector provided systems like Google Latitude make it easier for EU citizens to intercept property stolen from other EU citizens?

Detailed Response on Scribd

Crocels’s Reponse to Government White Paper on Open Public Services – Towards a P4 Mixed Economy

Your Point of View

If you have answers to the questions above or any other views please make them in the reply form below

17th Dec2011

Road Testing social networking services for e-dating

by jonathanbishop

Online dating services driven by subscriptions usually offer the least amount of social networking opportunities, as they often only utilise the personal homepage genre of online community, which only makes them effective for the bonding and encoding stage of the relationship. The dating services modelled on the free-at-the-point-of-use model scored much higher as many of them utilized the Circle of Friends social networking method and a wider number of online community genres.

The most effective dating service, as can be seen from Table 1, is Facebook, which uses the personal homepage genre, the message board genre, the weblog and directory genre, as well as utilising the Circle of Friends. The second highest scoring, Second Life, utilises virtual worlds, message boards, chat groups and profile pages to allow people to contact in a three-dimensional environment. The popularity of Facebook with its widespread use and its high score based on these guidelines suggest that the guidelines may be appropriate for evaluating the appropriateness of a social networking service for dating. Being able to predict outcomes is one of the possible uses of a case study like the one in this chapter, and the above model and guidelines appear to be indicative of what will make a good e-dating service.

Dating Service Score
Facebook 2.00
Second Life 1.83
Badoo 1.67
MySpace 1.67
Friendster 1.67
OkCupid 1.50
Plenty of Fish 1.17
FreeDating.co.uk 1.17
Bebo 1.00
Meetic 0.83
Match.com 0.83
LoopyLove 0.83

Table 1. Scores of Major Dating Services

eDating Services are becoming a mainstream business with vendors keen to protect their reputation. Traditional online dating websites that follow the Directory structure of e-commerce sites like Amazon such as Match.com and Meetic were the lowest scoring in the study, and these sites seem not to follow the model in Figure 2 as they treat participants as products to view rather than individuals to network with as MySpace and Facebook allow.

Recommendation: Utilise various genres of online community

Many authors of guidelines to building online communities have indirectly recommended using multiple models of online communities. A website meeting the definition of an online community based on Amy Jo Kim’s lifecycle could utilize more than one genre. As identified in the study above, a website is more able to assist with social networking and relationship building if it uses a variety of different models of discussion and networking at the different stages of the lifecycle.

Recommendation: Utilize the Circle of Friends social networking tool, or at minimum allow people to keep lists of actual or potential friends.

The ECF clearly places the actor in the environment, and the relationship between actors is clearly important. Many social network service providers have used the Circle of Friends to allow their actors using their service to manage their the relationships with others effectively. The Circle of Friends, which was popularized by Friendster, allows actors to see not only their own friends as they could with instant messaging tools, but also allow them to see who their friend’s friends are. As a social networking technology, the Circle of Friends fits into a long history of using the Internet as an environment for developing relationships and increasing sociability.

The first social networking service on the Web was Classmates.com, which launched in 1995 and used the Old School Tie social networking method, which is defined as a method for building networks of users using the schools and universities they graduated from. This was followed in 1997 with the launch of SixDegrees.com, which utilized the Web of Contacts model, which is defined as a technique for displaying social networks using social networking analysis that the user doesn’t manage it. The advantage of the Circle of Friends, which was developed in 1999 as part of the Virtual Environments for Community and Commerce (VECC) Project is that it allows the user to manage their network and decide who they want to be friends with. The 2001 implementation of the Circle of Friends as part of Llantrisant.com allowed users to classify their friends according to whether they trusted them or not, combining it with the Circle of Trust that was also developed in 1999. The Circle of Friends flourished in 2002 with the launch of Friendster, and is now part of many other communities including the popular MySpace and Facebook services.

Recommendation: Utilise a recommendation or search system that encourages people to interact with others with similar cognitions to them

As the Ecological Cognition Framework clearly suggests, a stimulus, such as a thought to do something or a request from another actor can only be turned into a response after an actor’s cognitions, that is their goals, plans, values, beliefs and interests have been activated and evaluated. Social networking sites can help in this process by removing the obstacles to actors interacting with others. One method for doing this is to use recommender systems, which have been used in e-commerce to reduce the number of products from the whole catalogue to ones that the customer would be interested in (Wang, 2004). Online dating services could utilize such systems to narrow down the number of individuals available to an actor in line with what they are looking for. This could be done using personality-based questionnaires as is done with OkCupid, personal characteristics, as is done with Match.com or keyword searches as Match.com and MySpace use.

Such systems may allow actors to be engaged in a state of ‘flow’ so much so that they experience ‘deference’. A a state of flow is being the state of mind where an actor will act with total involvement narrowing their attention focus and experiencing a loss of self-consciousness. If an online community does not create discomfort in the actor’s mind, or ‘dissonance’, then the actor is more likely to become engaged in a state of flow and act out their desires, thus experiencing deference. Deference in this context is where an actor will receive a request to do something, such as someone asking them how they are and will respond immediately without any discomfort, in the example immediately saying they are ‘fine’ as if it is a reflex.

Whilst engaging an actor in a state of flow might mean that they are more likely to experience deference and act out their desires to be social, there is also the possibility that they will act out their vengeance desires as well. This may be true as some studies have indicated that in virtual environments where actors are likely to experience deference they are more likely to flame others.

More information
More information on this topic can be found in our research paper on social networking in online dating services.

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17th Dec2011

Defining the cyberspace constitution

by jonathanbishop

At the dawn of the Worldwide Web when there was a heating up of imposition of laws by nation states on the international communications networks, one isolated voice spoke out and was cross-posted more times than the author could imagine. In March 1999, the strategy for regulating government exploitation of the Internet in the UK was set out for the first time in the Modernising Government White Paper.

Until late 2005 the focus of policy development in respect of interactive and transactional services online had been based upon consideration of how to drive up access and demand. However, government intervention with regard to the Internet has to some people been unwanted, as was voiced quiet vehemently by John Perry Barlow in his ‘Declaration of the Independence of Cyberspace’. He openly declared in this document, ‘Governments of the Industrial World, you weary giants of flesh and steel, I come from Cyberspace, the new home of Mind. On behalf of the future, I ask you of the past to leave us alone. You are not welcome among us. You have no sovereignty where we gather.’

This text is now one of the cornerstones in the history of the Internet. Barlow’s concept of cyberspace as a homeland without and beyond frontiers is somewhat challenging to the concept of a nation state put forward by Adam Smith but perhaps more consistent with the view of a nation as an ‘imagined community’ put forward by Benedict Anderson.

Barlow’s separation between the virtual world and the “real world” has been overturned by legislation and legal cases as soon as analysts began to worry about “spillover” from problems in cyberspace to problems in the real world. However, as Manjikian suggests, the legal and political systems are only one part of the story. Legitimate questions on the authority of websites in Cyberspace and its users as opposed to whether it can be considered a sovereign body can still be asked.

Cyberspace may still exist as a cultural society, where its users share the same technologies and share similar networks of mental artefacts, such as beliefs, values and experiences. A question that must be asked is whether Barlow’s document could be considered a constitution for the Internet. If so what impact does it have on the way we think about the constitutional and administrative laws that make up ‘the British Constitution’.

Definitions abound as to what a constitution is. It has been pointed out that a source that can be used to find information on such a definition would be the WELL (Whole Earth ‘Lectronic Link), a California-based online community (Rheingold, 2000). It has also been argued that our current understanding of what a constitution is largely depends on the constructions which nineteenth-century constitutionalism placed upon it, locking the constitution into a series of complex relationships with liberal views of the modern nation state.

A current understanding of constitution is that it is a set of principles which determine the way a country will be governed, and a description of the order in which the principles should be invoked. Others have defined a constitution as something to which people subscribe to which sets out rules they agree to abide by. Based on these definitions, John Perry Barlow’s document could be considered a constitution for the Internet as it was at one point cross-posted by 40,000 websites who accepted the ethos of an ungoverned community called Cyberspace driven by a distinct order of statelessness.

However, a constitution is not only a repository of values, it also has considerable legal and political consequences. From this it can be seen that the United Kingdom’s constitution, while not written, has a structure of institutions governed by a set of shared economic and legal frameworks subscribed to by all those subjects who are deemed British citizens. This suggests that while Barlow’s document serves as a symbol of Internet users’ wish to be untouched by State-like institutions and legal rules, the unwritten British constitution has shown there is more meaning to the term than a document that prescribes a set of common values and beliefs. Indeed, it has been argued that the British constitution is at a critical historical, political and institutional juncture in which a number of inter-linked emerging agendas are altering the relationship between parliament and the executive. A constitution could perhaps therefore be defined as ‘a common agreement between a network of actors as to how they agree to co-exist as a society’.

More information

Further information can be found in our research paper comparing the Cyberspace constitution with the UK constitution.

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